Privacy Policy Terms

TERMS OF PERSONAL DATA PROCESSING

Basic Provisions

The controller of personal data pursuant to Article 4(7) of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter referred to as "GDPR") is DDC PARTS, Company ID: 367382141 (hereinafter referred to as the "controller").

Personal data refers to any information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

The protection of personal data that you entrust to us is important, and we do everything to ensure that you feel safe with us. The purpose of these Terms of Personal Data Processing (hereinafter referred to as the "Terms") is to explain how your personal data, which you provide to us when using our online store www.levoshop.sk (hereinafter referred to as the "E-shop"), will be processed. At the same time, we want to inform you about your rights regarding the processing of your personal data.

These Terms provide information on the general rules for processing personal data when using the E-shop and social media accounts. Please note that specific conditions for processing your personal data depend on the purpose of data processing. However, you will always be informed in due time.

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1. Who Are We and How Can You Contact Us?

Our company DDC PARTS, located at Majowa 121, 43400 Cieszyn, Poland, VAT ID: PL5482319894, operates the E-shop.

Warehouse:
DDC PARTS, Strojnická 373, 735 62 Český Těšín 6
Email: levoshopsk@gmail.com
Phone: +420 792 411 684

We process personal data in compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons concerning the processing of personal data and the free movement of such data, repealing Directive 95/46/EC (General Data Protection Regulation, GDPR), and Act No. 18/2018 Coll. on the protection of personal data, and on amendments to certain laws (hereinafter referred to as the "Personal Data Protection Act").

For any information regarding how we handle your personal data, feel free to contact us at levoshopsk@gmail.com.

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2. What Are the Purposes of Processing Your Personal Data?

We process personal data for various purposes. Below are the most common purposes:

a) Customer Registration

You can browse the E-shop and purchase goods without registration. However, to use certain services and discounts (e.g., a discount for registered customers, order history overview), registration is required. You can register through the registration form in the E-shop.

During your registration, we will request your personal data to create a Customer Account. You will also be asked to consent to personal data processing and will be informed about your rights.

Some data fields are mandatory, as we cannot create, maintain, or improve your account without them.

b) Purchase Contract Conclusion

If you wish to purchase goods from the E-shop, we process your personal data to conclude and fulfill the contract between us and you, which is established upon your acceptance of our General Terms and Conditions in the E-shop.

c) Newsletter Subscription

If you provide your consent, we will process your email address to send newsletters. The newsletter contains attractive offers and updates about our E-shop. You can unsubscribe at any time via the unsubscribe link in the email or by contacting us at the above email address.

d) Participation in Contests

If you choose to participate in a contest organized by our company and provide consent, we process your personal data to manage your participation, evaluate the contest, and distribute prizes to winners.

e) Cookies

Our E-shop uses cookies. By using the E-shop, you agree to the collection of information through cookies. Read more about cookies and how you can manage them in our Cookies Policy.

3. Legal Basis for Personal Data Processing

We process personal data based on various legal grounds (consent, contract performance, legal obligation, legitimate interest, etc.), depending on the processing purpose (e.g., registration, contract fulfillment, contest participation, newsletter subscription).

We will always inform you about the legal basis, processing purpose, data recipients, retention period, and other relevant details.

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4. Protection and Disclosure of Personal Data

Your personal data is secure, as it is processed using automated systems with appropriate technical and organizational security measures.

As a data controller, we determine the purposes of processing. Your data may be transferred or disclosed to third parties acting as independent controllers or processors. We ensure that any recipients adhere to a high standard of data protection.

We may share personal data with:

• Technical service providers (E-shop infrastructure and social media account management).
• Security and protection service providers (ensuring and monitoring security).
• Analytics and statistics providers (for service optimization).

Further details will be provided in specific cases of data processing.

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5. How Long Do We Store Your Data?

We retain personal data only for as long as necessary for the given processing purpose. Retention periods depend on the legal basis for processing:

• Consent-based processing → until consent is withdrawn.
• Contract-based processing → throughout the contract duration.
• Legal obligation compliance → as required by law.
• Legitimate interest processing → as long as the interest exists.

Telephone call recordings are retained for a maximum of 6 months, unless required longer for legal reasons.